We are here to help you hear better!
Our Audiologists, Hearing Aid Dispensers, Audiology Aides, Interns and office staff cannot wait to meet you!
Meet the Staff:
Susan Miziker
Role: Audiologist
Susan Frugone Miziker is a California licensed clinical audiologist with a Master’s Degree and 40 years of experience in all types of hearing problems. During this extensive time in her private practice, Susan has passionately provided very specialized hearing health care for people of all ages.
Located on Wilshire Boulevard near Beverly Hills she is often called “the Audiologist to the Stars” because of her many celebrity patients and leading business persons who require very effective but discreet hearing devices. This same care is given to every patient. Diagnosing and treating hearing loss, requires the most advanced technology. But every person is different, so equally important are the skills and expertise to make these devices work best for each patient. “I am passionate about helping all people with hearing difficulties to stay connected to others, especially to their loved ones”.
Patricia A Keane, M.A.
Role: Audiologist
I have been helping the hearing impaired in the Los Angeles South Bay area for over thirty years. I have gained a high level of experience assisting the hearing impaired in a wide range of medical environments helping patients with various levels of hearing disability. It has been a fascinating and rewarding profession that has given me the ability to help people enjoy their lives and family. It is an extremely rewarding experience to help people hear for the first time and to have the ability to improve their hearing to a greater degree as better levels of technology appear on the marketplace. It is my primary objective to do the best for my patients for their hearing health and communication ability.
About me: Ms. Keane is a long time California resident. She attended California State University Fullerton for her undergraduate degree in Communication Disorders and California State University Los Angeles for her Master’s degree in Audiology. She is currently a fellow of the American Speech-Language-Hearing Association and the American Academy of Audiology. In her time she enjoys biking, hiking, and water sports.
Sarah Balsam Au.D., CCC-A
Role: Audiologist
Why I am became an Audiologist: Audiology is the perfect balance of science and helping people. I was always fascinated with the human anatomy and how our bodies worked which led me into the sciences. I also love helping people and doing what I can to better the quality of their life. My love in Audiology has always been hearing aids. The best feeling in the world is when I put hearing aids on a first time user and they hear sounds they forgot even existed! Everyone deserves excellence when it comes to the testing and monitoring of their hearing health and management of hearing aids.
About Me: Dr. Balsam grew up in Rockford, IL. She attended Illinois State University for both her undergraduate degree in Communication Sciences and Disorders and her doctorate in Audiology. She currently is a fellow of the American Speech- Language – Hearing Association and American Academy of Audiology.
Frank A Frugone
Role: Hearing Aid Dispenser
About Me: I love helping people to realize that there’s a dishwasher running in the background. I am third generation in the field of hearing aids.
Jenna Reynaga
Role: Audiology Aide
About Me: I’m originally from New Mexico and yes, I love Chile. I know you’re wondering which I like better, Green or Red Chile? To know the answer you have to come in and find out! I have been in customer service for the past five years. I enjoy meeting new people and finding ways to help them have an uplifting experience. In my spare time I love to cook, make music, and spend time with my little family.
Favorite quote: “You either get bitter or get better. It’s that simple. You either take what has been dealt to you and allow it to make you a better person, or you allow it to tear you down. The choice does not belong to fate, it belongs to you.”
What I love about Audio Rx Hearing Services: The optimism that flows in the office. I have sincere interest in helping the patients and I believe everyone in the office shares the same interest. It is overall a great team that I work with and I wouldn’t have it any other way.
Lorena Fernandez
Role: Office Assistant
About Me: I love making a difference in my day to day life. There is no such thing as too little in any situation. Everything makes a difference.
What I love about Audio Rx Hearing Services: I work in an amazing environment. It feels really good to work in a place where you help change people’s lives every day.
Favorite quote: All life is Beautiful.
Aracely Quevedo
Role: Front Desk Receptionist
About Me: I love being active whether it is hiking or going on long walks with my 3 dogs! I also love trying new types of cuisine.
Quote: The most authentic thing about us is our capacity to create, to overcome, to endure, to transform, to love, and to be greater than our suffering.
What I love about Audio Rx Hearing Services: We are not just co-workers, we are a family!
Maria Prado
Role: Billing
About Me: I love my children and love spending quality time with them. We go to the movies as much as we can!
Quote: If you do not go after what you want then you will never have it, if you do not ask the answer will always be no and if you do not step forward you will always be in the same place.
What I love about Audio Rx Hearing Services: I love problem solving and ensuring that all of our patient’s get their insurance benefits!
James Silverman
Role: Helping our patients obtain the needed authorization for new hearing devices!
About Me: Originally from Virginia, but a world traveler who enjoys seeing the difference better hearing can make across the globe.
What I love about Audio Rx Hearing Services: Audio Rx treats its patients and employees like family, I love the thought of directly helping those close to me and my colleagues.
Favorite quote: Even a broken clock is right two times a day.
Lupe Sanchez
Role: Collection Specialist
What I love about Audio Rx Hearing Services: Everyone here has a really positive, friendly, and outgoing personality.
About Me: Out of the office I like to spend time with my family.
Quote: Don’t give up, the beginning is only the Hardest.